Tech Support
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Activity overview
Latest activity by Tech Support-
Tech Support created an article,
GoBe U: Can I use GoBe while taking Ozempic?
Ozempic (semaglutide) affects several important metabolic and digestive processes in the body. Because of this, some users wonder whether it can influence the accuracy of GoBe readings.Can I wear G...
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Tech Support created an article,
What are Activity Points and how are they calculated?
Activity Points are an indicator of your physical activity that helps you understand how close you are to the recommended activity level for maintaining good health.The system is based on the World...
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Tech Support created an article,
GoBe U: Device does not turn on
If your GoBe U does not turn on, don’t worry — in most cases, this can be resolved with a few simple checks. Below you’ll find the most common causes and what you can do.1. Check charging and cable...
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Tech Support created an article,
GoBe U: How the Sleep Recommendation Is Calculated and Why It May Seem High
How the Sleep Recommendation Algorithm WorksGoBe U calculates the recommended sleep duration based on several dynamic factors:Your personal sleep goal set in the appYour actual sleep duration over ...
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Tech Support created an article,
GoBe U: Skin Irritation or Allergy
Wearing your GoBe U should be a comfortable experience, but in rare cases, some users may experience skin irritation or an allergic reaction. This article outlines the possible causes and steps you...
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Tech Support created an article,
GoBe U: Why am I seeing calorie intake after exercise if I didn’t eat anything?
GoBe tracks absorbed, not eaten caloriesGoBe detects calorie intake not at the moment of eating, but at the stage when nutrients are actually absorbed into the bloodstream. This can occur hours aft...
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Tech Support created an article,
GoBe U: Why doesn't the app show calories burned during a workout?
If you noticed that your workout isn’t displayed as a separate activity in the app or calories burned during exercise don’t show up clearly, here’s why — and how GoBe actually tracks your energy ex...
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Tech Support created an article,
GoBe U: Heart Rate Inaccurate During Workouts
If you’ve noticed that your heart rate during workouts seems inaccurate — for example, lower than expected or not matching how you feel — this may be due to several factors. Below are the main poss...
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Tech Support created an article,
GoBe U: How to Clean and Care for Your Device
Proper maintenance is essential for keeping your GoBe U in good condition and ensuring accurate measurements. Here's how to care for your device:Casing CareAvoid salt and chlorinated waterDo not we...
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Tech Support created an article,
GoBe U: How to Read the Calorie Graph and Color Peaks
Understanding the Calorie Intake and Expenditure GraphThe GoBe U works together with the HEALBE app to visualize your calorie intake and expenditure over time.Sharp upward spikes on the graph refle...